时间： 2011-10-19 16:14:18
A. Cashier: Good morning. Can I help you?
Guest: Yes, I would like to check out. Could I have my bill, please?
C: Certainly, sir. May I know your name and your room number, please?
G: Dennis Black, Room 1508.
C: All right. Here is your bill, Mr. Black. The total is 1800 Yuan.
G: The figure seems right.
C: How would you like to pay, Mr. Black, in cash or by credit card?
G: In cash. Here is the money.
C: Thank you, Mr. Black. Just a moment, please, I’ll write out a receipt for you.
B. Cashier: Good morning, madam. May I help you?
Guest: Good morning, I am checking out . I am checking out. I am leaving at 10:00.
C: May I have your name and room number, please?
G:I am Jennie Shen. Room 1515.
C: Just a moment, please, Miss Shen.
Sorry to have kept you waiting, Miss Shen. This is your bill. Please check it and sign here.
G:Thank you. Can I pay by credit card?
C: Certainly, Miss Shen. May I have your card, please?
G: Here you are.
C: Please sign your name here. Here is your receipt. Good-bye, have a good flight.
1.Did you sign any bills in the last hour? 在刚才一小时内您签过账单吗?
2.Did you have any bills in the restaurants today? 今天您在餐馆签过账单吗?
3.Did you take anything from the mini-bar this morning? 今天上午您用过小冰箱里的饮料吗?
4.May I check the details for you, please? 我能为您核对账单上的详细内容吗?
1.check out 结账离店，退房
2.in cash 用现金方式
3.by credit card 以信用卡方式