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酒店文职人员

时间:  2010-10-22 16:36:37

  Personal Information

  Name: xxx                    Gender:xxx  

  Date of Birth:xx           Martial Status:xxx  

  Email: xxx@163.com    Tel:(xxx)xxxxxxxx-xxxx  

  Mobile Phone: 159xxxxxxxx

  OBJECTIVE

  To contribute developed customer relations and administrative skills to a challenging in a hotel.

  SUMMARY OF QUALIFICATIONS:

  Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.

  Detail-and goal-oriented.

  Function well in high-stress atmosphere.

  Knowledgeable on both EECO and APTEC computers systems.

  CAREER HISTORY

  xxxx-Present xxxx HOTEL,Whitewater,KS  Hotel Clerk

  Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests,corporate accounts,and suite rentals.Inspected rooms.

  2000-2001xxxx HOTEL,Walton,KS  Hotel Clerk

  Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.

  2000-2001 xxxxHOTEL,Walton,KS  Sales Associate

  Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.

  2000-2010xxxx COLLEGE,North Newton,KS  Secretary

  Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.

  EDUCATION

  xxxx COLLEGE,Lindsborg,KS

  Bachelor of Science;Sociology,xxxx

  PREFERENCES

  Furnished upon request.

  Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.

  Education is de-emphasized because candidate's work history is strong.

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